Privacy Policy

The Daneford Trust

Last updated: 23 October 2026

  1. Introduction

The Daneford Trust is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make a donation, subscribe to our newsletter or participate in our volunteering and educational programmes.

We respect your privacy and are committed to complying with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

By using our website, you can find out how your personal information may be processed and what rights you have regarding that information.

  1. Who We Are

The Daneford Trust is a UK-registered charity supporting young people through overseas volunteering opportunities, educational programmes and cultural exchanges.

Our work helps young people develop skills, confidence and a greater understanding of different communities and cultures through meaningful volunteering experiences.

For data protection purposes, The Daneford Trust is the data controller responsible for personal information collected and processed in connection with our activities.

Our details:

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details above.

  1. What Personal Information We Collect

The personal information we collect depends on how you interact with The Daneford Trust.

Website Enquiries

When you complete a contact form or contact us directly, we may collect:

  • Your name
  • Your email address
  • Your telephone number, if provided
  • Information included in your enquiry or message
  • Any other information you choose to share with us

Volunteering Applications

If you apply to participate in one of our overseas volunteering programmes or cultural exchanges, we may collect additional information needed to assess your application and organise your placement.

This may include:

  • Your full name and contact details
  • Your date of birth
  • Your address
  • Information about your education, skills and experience
  • Details of your volunteering interests and preferred placements
  • Emergency contact information
  • Relevant travel and identification information
  • Information needed to support your safety and wellbeing during a placement

Where necessary, we may also collect information relating to your health, accessibility requirements or other personal circumstances. We will only process sensitive personal information where we have an appropriate lawful basis and meet the additional requirements of data protection legislation.

Donations and Supporters

If you make a donation or support our charity, we may collect:

  • Your name and contact details
  • Donation amounts and dates
  • Information required to administer donations
  • Gift Aid declarations, where applicable
  • Your communication preferences

Where donations are processed by an external payment provider, payment information may be handled directly by that provider in accordance with its own privacy policy.

Newsletter Subscriptions

If you subscribe to our email newsletter, we may collect your name, email address and subscription preferences.

Website Usage Information

When you visit our website, certain technical information may be collected automatically, including:

  • Your IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on the website
  • Referral sources
  • Cookie preferences and related technical information

The information collected will depend on the technologies and services operating on our website.

  1. How We Use Your Personal Information

We use personal information to support the charitable activities of The Daneford Trust and provide an effective service to volunteers, supporters and website visitors.

This may include:

  • Responding to enquiries submitted through our website, email or telephone
  • Processing volunteering applications and assessing suitability for placements
  • Organising overseas volunteering opportunities and cultural exchanges
  • Communicating with volunteers before, during and after placements
  • Supporting volunteer safety and wellbeing
  • Managing donations and maintaining financial records
  • Administering Gift Aid where applicable
  • Sending newsletters and updates where permitted
  • Keeping supporters informed about our charitable activities
  • Maintaining and improving our website
  • Meeting our legal, regulatory and safeguarding obligations
  • Protecting our organisation, volunteers and website users against fraud, misuse or security threats

We will only use personal information for legitimate purposes and will not use it in ways that are incompatible with the purposes for which it was collected, unless permitted by law.

  1. Our Lawful Basis for Processing Personal Information

Under UK GDPR, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Consent: Where you have given us permission to process your information for a specific purpose, such as receiving optional email newsletters.

Legitimate Interests: Where processing is necessary for the legitimate interests of The Daneford Trust, provided those interests do not override your rights and freedoms. This may include responding to enquiries, maintaining relationships with supporters and administering our charitable activities.

Contractual Necessity: Where processing is necessary to take steps at your request before entering into an agreement or to fulfil an agreement relating to a volunteering placement or another service.

Legal Obligation: Where we are required to process information to comply with applicable laws, financial reporting requirements, safeguarding responsibilities or other legal obligations.

Vital Interests: Where processing is necessary to protect someone’s life, such as in an emergency involving a volunteer.

Where we process special category information, such as health information, we will also identify an appropriate additional condition under Article 9 of the UK GDPR and comply with any relevant requirements under the Data Protection Act 2018.

  1. Overseas Volunteering and International Data Sharing

As The Daneford Trust supports overseas volunteering opportunities and cultural exchanges, it may be necessary to share certain personal information with trusted partner organisations outside the United Kingdom.

This may include organisations responsible for hosting placements, coordinating activities, arranging accommodation or supporting volunteer welfare.

We will only share information that is reasonably necessary for the relevant purpose.

Where personal information is transferred internationally, we will ensure that an appropriate lawful transfer mechanism or other permitted safeguard is in place, as required by UK data protection legislation.

We will take reasonable steps to ensure that partner organisations handle personal information securely and responsibly.

  1. Sharing Your Personal Information

We do not sell personal information to third parties.

We may share personal information with trusted organisations where necessary to operate our charity and deliver our services.

These may include:

  • Overseas volunteering and educational partner organisations
  • Organisations helping to coordinate placements and exchanges
  • Website hosting and technical support providers
  • Email newsletter and communication service providers
  • Donation and payment processing providers
  • Professional advisers, accountants and auditors
  • Regulatory authorities or law enforcement agencies where legally required

Where third-party providers process personal information on our behalf, we will take appropriate steps to ensure suitable contractual and security protections are in place.

We will not share personal information for unrelated third-party marketing purposes without an appropriate lawful basis.

  1. Email Newsletters and Communications

We may send email newsletters containing updates about our charitable activities, volunteering opportunities, fundraising initiatives, events and community projects.

Where required by law, we will obtain your consent before sending electronic marketing communications.

If you subscribe to our newsletter, you can withdraw your consent at any time by using the unsubscribe link included in our emails, where available, or by contacting us at info@danefordtrust.org.uk.

We may still contact you about essential administrative matters relating to a donation, application or volunteering placement, where permitted by law.

  1. Cookies and Website Analytics

Our website may use cookies and similar technologies to support its operation, improve functionality and help us understand how visitors use the website.

Cookies are small text files stored on your device when you visit a website.

Depending on the services enabled, cookies may include:

Strictly Necessary Cookies: These are essential for the website to function correctly, including security and basic functionality.

Analytics Cookies: These help us understand website usage, visitor behaviour and website performance.

Functional Cookies: These may remember preferences and support additional website features.

Third-Party Cookies: These may be used by embedded content or services provided by external organisations.

Where cookies or similar technologies are not strictly necessary, we will seek consent before placing or accessing them, as required by law.

You can manage cookies through your browser settings and, where provided, our website’s cookie consent controls.

Disabling certain cookies may affect the functionality of some parts of the website.

  1. How We Protect Your Personal Information

We take the security of personal information seriously and use appropriate technical and organisational measures to protect it against unauthorised access, loss, misuse, alteration or disclosure.

These measures may include:

  • Secure website connections using HTTPS
  • Access controls for personal information
  • Password protection and account security measures
  • Appropriate security arrangements with service providers
  • Limiting access to authorised individuals who require the information for legitimate purposes
  • Reviewing our information handling and security practices

Although we take reasonable precautions, no method of transmitting information over the internet or storing data electronically can be guaranteed to be completely secure.

  1. How Long We Keep Your Information

We will only retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, reporting and safeguarding requirements.

Retention periods will depend on the nature of the information and the reasons for processing it.

For example:

  • General enquiries: Retained for as long as reasonably necessary to respond and manage any related correspondence.
  • Volunteer applications and placement records: Retained according to our operational, safeguarding and legal requirements.
  • Donation and financial records: Retained for the periods required by applicable accounting, tax and charity regulations.
  • Newsletter subscriptions: Retained while you remain subscribed or until your information is no longer required for that purpose.

When personal information is no longer needed, we will securely delete, anonymise or otherwise dispose of it as appropriate.

  1. Your Data Protection Rights

Under UK data protection legislation, you may have the following rights:

Right of Access: You can request a copy of the personal information we hold about you.

Right to Rectification: You can ask us to correct inaccurate or incomplete personal information.

Right to Erasure: You can request that we delete your personal information in certain circumstances.

Right to Restrict Processing: You can ask us to limit how we use your information in certain circumstances.

Right to Data Portability: You may have the right to receive certain personal information in a structured, commonly used and machine-readable format.

Right to Object: You may object to certain types of processing, including processing based on legitimate interests and direct marketing.

Right to Withdraw Consent: Where we rely on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Rights Relating to Automated Decision-Making: You have protections relating to certain decisions made solely through automated processing that produce legal or similarly significant effects.

These rights are subject to applicable legal conditions and exemptions.

To exercise your rights, please contact us at info@danefordtrust.org.uk.

We will respond to valid requests within the timescales required by data protection legislation, normally within one calendar month.

  1. Third-Party Websites and External Links

Our website may contain links to third-party websites, including partner organisations, social media platforms and donation services.

These websites operate independently of The Daneford Trust and may have their own privacy policies and data protection practices.

We encourage you to review the privacy policies of any external websites you visit.

We are not responsible for the privacy practices or content of third-party websites outside our control.

  1. Children’s Personal Information

The Daneford Trust primarily provides overseas volunteering opportunities for young adults. However, some of our charitable and educational activities may involve children or young people.

Where we process children’s personal information, we will take particular care to ensure that it is handled lawfully, fairly and securely, with appropriate safeguarding measures.

Where required, we will obtain consent from a parent or guardian or establish another appropriate lawful basis for processing.

We will not knowingly collect unnecessary personal information from children through our website.

  1. Photographs, Videos and Volunteer Stories

As part of our charitable work, we may share photographs, videos and personal stories that highlight volunteering experiences, cultural exchanges and community projects.

Where individuals can be identified, we will ensure that there is an appropriate lawful basis for using their personal information.

Where consent is relied upon, individuals may withdraw that consent by contacting us.

We will take particular care when publishing content featuring children or individuals who may be vulnerable, in accordance with our safeguarding and data protection responsibilities.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our activities, website functionality, legal obligations or data protection practices.

Any updates will be published on this page, and the date at the top of the policy will be amended accordingly.

We encourage visitors to review this page periodically to stay informed about how we protect personal information.

  1. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way we process personal information, please contact:

The Daneford Trust

St Margaret’s House
21 Old Ford Road
London E2 9PL

Email: info@danefordtrust.org.uk

Telephone: 07957 574317

Website: https://www.danefordtrust.org.uk/

  1. Complaints and the Information Commissioner’s Office

If you have concerns about how we handle your personal information, we encourage you to contact us first so that we can investigate and address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.

Information Commissioner’s Office

Website: https://ico.org.uk/

Telephone: 0303 123 1113

You can find further information about your data protection rights and how to make a complaint on the ICO website.

 

contact the daneford trust.

Use the  contact form below if you’d like to speak to us about anything, whether it’s questions about becoming a volunteer, a request for more information, donating or just for a chat with one of our team about the work we do. 

07957 574317

St Margaret’s House, 21 Old Ford Road, London E2 9PL.

info@danefordtrust.org.uk